In case of cancellation, if it is done before 48 hours, it will not entail any cost; within 48 hours before the date, carries a cost of 50%; and in case it is canceled the same day of the reservation, 100% of the cost will be applied.
The modification of the reservation will not entail any cost, provided that it is made at least one day in advance.
The return process will take between 5-10 days to appear in your account, from the response to your request. (They are conditions of the bank, not the company)
To cancel, modify or request a return, please send an email with your request to the following address: firstname.lastname@example.org